Erciyes University - Info Package

Course unit title	Level of course unit	Course unit code	Type of course unit	Semester of course unit	Local credit	ECTS credit	Syllabus
OFFICE AND DOCUMENT MANAGEMENT	Third cycle	ADA 206		4	3.00	3.00	Print

Description of course unit

Prerequisites and course requisities	NONE
Language of instruction	TURKISH
Coordinator	INSTRUCTOR AYŞEGÜL AYDIN
Lecturer(s)	AYŞEGÜL AYDIN
Teaching assitant(s)	-
Mode of delivery	Mode of Delivery methods supported by the visual presentation and question -and-answer verbal expression , comprehension methods are used with case applications .
Course objective	The aim of the Course Management Office management concepts and to be knowledgeable about . Bureau of applying management techniques to support the working conditions are expected to learn . The main objectives of the designated goals and objectives to achieve team spirit moving with a democratic organization within the structure of all employees to participate in government in providing and information expertise essential facts considered an understanding of the future office that manages to get the understanding .
Course description	Course description of your job as Office Manager ; personnel-related activities; to identify standards and objectives for office ; development of leadership and human relations skills ; The importance of good customer relations ; special problems ; The selection of office supplies and equipment and use principles ; at work in the office and improvement of working conditions and settlement patterns .

Course contents

1	Concepts of management and office management
2	Office Management
3	Types of Classic and Contemporary Office and management
4	Duties of Office Personnel
5	Responsibilities of the Office Personnel
6	Office in Business Analysis and Business Valuation
7	Office in Business Analysis and Business Valuation
8	Planning in the Office
9	Organizing the Office
10	Office of Communications.
11	Human relations and personnel selection in office
12	Physical Environment of Office
13	Ergonomics
14	Techniques to Increase Productivity in Office
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16
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20

Learning outcomes of the course unit

1	Administration and office management concepts knows.
2	Know the Types of Classic and Contemporary Office .
3	Duties and responsibilities of the Office Personnel knows.
4	Office in Business Analysis and Business Valuation methods are known.
5	Office of Planning and Organising Bureau comprehend the subject .
6	Firm is knowledgeable about the communication and personnel selection .
7	Office Ergonomics of the physical environment and have knowledge about .
8	Know the Techniques to Increase Productivity in the office .
9
10

*Contribution level of the course unit to the key learning outcomes

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Number of stars refer to level of contribution from 1 (the least) to 5 (the most)

Planned learning activities, teaching methods and ECTS work load

	Quantity	Time (hour)	Quantity*Time (hour)
Lectures (face to face teaching)	14	2	28
Study hours out of classroom (study before and after the class)	14	1	14
Homework	0	0	0
Presentation / seminar	0	0	0
Quiz	0	0	0
Preparation for midterm exams	1	10	10
Midterm exams	1	1	1
Project (term paper)	0	0	0
Laboratuar	0	0	0
Field study	0	0	0
Preparation for final exam	1	15	15
Final exam	1	1	1
Research	0	0	0
Total work load			69
ECTS			3.00

Assessment methods and criteria

Evaluation during semester	Quantity	Percentage
Midterm exam	1	40
Quiz	0	0
Homework	0	0
Semester total		40
Contribution ratio of evaluation during semester to success		40
Contribution ratio of final exam to success		60
General total		100

Recommended and required reading

Textbook	Öğretim Elemanının Ders Notları.
Additional references	1. Büro yönetimi kavramlar ve ilkeler, M. TOPALOĞLU, H. KOÇ, 2002 2. Çağdaş Büro Yönetimi, D. TENGİLİMOĞLU, H. TUTAR, 2009.

Files related to the course unit