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1 |
International Civil Aviation Organizations and conventions,
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2 |
general information about passenger services,
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3 |
organizations and service relationships of the organizations located at the airport,
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4 |
IATA and ICAO, coding systems of airport and airlines;
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5 |
geography of IATA, flight analysis, trip types,
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6 |
publications about passenger services,
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7 |
the definition of passenger tickets, aviation publication about passenger services,
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8 |
control of travelling documents, acceptance procedures for takeoff (check-in),
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9 |
the passengers not accepted to flight; LMC (Last Minute Change);
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10 |
luggage, luggage handling limits, storage, labeling, Excess baggage, passengers requiring special service and forms of information for them,
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11 |
the adoption of passengers to airplane (boarding);
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12 |
incoming passenger services (arrival):
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13 |
Flight disruptions;
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14 |
MCO (Miscellaneous expenditure bills),
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15 |
lost luggage (DPR, OHD), Rush baggage, preparation rush luggage tag.
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16 |
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17 |
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18 |
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19 |
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20 |
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