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1 |
Explain the historical development of hospitality and tourism and their impact on modern service industries.
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2 |
Recognize hospitality as a fundamental human and cultural need and describe how it varies across societies.
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3 |
Identify and classify different types of hospitality businesses and explain their characteristics.
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4 |
Describe the organizational structure and key functions of hotel departments, including room division and food & beverage operations.
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5 |
Demonstrate an understanding of how hospitality operations are managed across sectors such as lodging, F&B, recreation, and event management.
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6 |
Analyze the relationship between hospitality and cultural values, traditions, and customer expectations.
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7 |
Evaluate the role and scope of recreation, attractions, and event management within the broader hospitality industry.
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8 |
Discuss current trends in hospitality and assess their influence on guest experiences and service delivery.
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9 |
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10 |
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